- Mon - Sat: 9.00 - 19.00
- 203, Industrial Area, Phase 8b, Sector 74, Mohali
- +91 (807) 784-2700
Shipping Policy
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- Shipping Policy
At Alakh Web Solutions, we offer a range of digital products and services, including web designing and development, digital marketing, graphic designing, reels and video editing, social media management, online branding, and online courses. As all our products and services are digitally delivered, no physical shipping is involved.
1. Delivery of Digital Products and Services
- All digital products, including online courses, are delivered electronically. Upon successful payment, you will receive an email with access details or download links to the purchased product.
- For custom services such as web design, development, or digital marketing, deliverables will be shared via email or other agreed-upon digital platforms once the project is completed.
2. Timeline for Digital Delivery
- Online courses: Access credentials or download links are typically sent immediately upon successful payment. In rare cases, there may be a delay of up to 24 hours due to technical issues.
- Custom services: Delivery timelines will be outlined during the project discussion and may vary based on the scope of work.
3. No Physical Shipping
- None of our products or services require physical shipping. All deliverables are provided in digital format only.
- Customers are advised to ensure they have a reliable internet connection and compatible devices for accessing our digital products and services.
4. Issues with Digital Delivery
- If you experience any issues in accessing or downloading your digital product or service, please contact us at:
- Email: info@alakhweb.com
- Phone: +91-9781488839
Our support team will assist you promptly to resolve any issues.
5. Contact Information
For any queries or concerns related to our shipping policy, feel free to reach out:
- Email: info@alakhweb.com
- Phone: +91-9781488839
- Address: Phase-8b, Mohali, Punjab
We appreciate your trust in Alakh Web Solutions and are committed to ensuring seamless digital delivery of our products and services.