Ship and Delivery Policy

Overview

Alakh Web Solutions is committed to delivering high-quality web design, development, and digital marketing services, as well as comprehensive online and offline training programs. This Shipping and Delivery Policy outlines the terms and conditions for the delivery of our services and products to ensure clarity and transparency for our clients.

1. Service Delivery

Web Design and Development Services

• Scope and Timeline: The scope and timeline for web design and development projects will be clearly defined in the project proposal and contract. Delivery times will depend on the complexity and specific requirements of the project.
• Milestones and Deliverables: Projects will be divided into milestones, with specific deliverables outlined in the project plan. Clients will receive updates and be able to review progress at each milestone.
• Final Delivery: Upon completion of the project, the final product will be delivered to the client through secure digital means. This includes providing all necessary files, access to the live site, and any other agreed-upon assets.

Digital Marketing Services

• Service Initiation: Digital marketing services will commence as per the schedule agreed upon in the service agreement. This includes SEO, PPC, social media marketing, email marketing, and other services.
• Reporting and Updates: Clients will receive regular reports and updates on the progress and performance of their digital marketing campaigns as per the agreed schedule (e.g., weekly, monthly).
• Ongoing Support: Continuous support and optimization efforts will be provided throughout the duration of the contract to ensure maximum effectiveness of the marketing strategies.

2. Training Programs

Online Training

• Enrollment Confirmation: Upon successful registration and payment, clients will receive a confirmation email with access details to the online training portal.
• Course Materials: All necessary course materials will be made available through the online portal, including videos, PDFs, and other resources.
• Live Sessions: For courses that include live sessions, clients will receive a schedule and links to join the sessions via email.
• Support: Ongoing support will be available through the online portal, email, or designated communication channels.

Offline Training

• Registration Confirmation: Upon successful registration and payment, clients will receive a confirmation email with details about the training venue, schedule, and any materials they need to bring.
• Course Materials: Physical copies of course materials will be provided at the training venue. Digital copies may also be made available upon request.
• Venue Details: Detailed information about the training venue, including address, parking information, and any other relevant details, will be provided prior to the training start date.
• Support: Instructors will be available on-site to provide support and answer any questions during the training sessions.

3. Delivery Methods

• Digital Delivery: All digital deliverables will be provided through secure online means, such as email, cloud storage, or a dedicated project management tool.
• Physical Delivery: For any physical materials or documentation that need to be delivered, a reputable courier service will be used, and clients will be provided with tracking information.

4. Delivery Times

• Standard Delivery: Delivery times for standard services and training materials will be as per the timelines specified in the project or training agreement.
• Expedited Delivery: For clients requiring expedited delivery, additional fees may apply. This will be discussed and agreed upon prior to commencement of services.

5. Contact Information

For any questions or concerns regarding our shipping and delivery policy, clients are encouraged to contact us through the following methods:

• Email: info@alakhweb.com
• Phone: +91-9781488839
• Address: Phase-8b, Mohali, Punjab

6. Policy Updates

Alakh Web Solutions reserves the right to update or modify this Shipping and Delivery Policy at any time. Any changes will be communicated to clients via email and will be posted on our website.

Thank you for choosing Alakh Web Solutions. We are dedicated to providing you with exceptional service and support throughout your project and training journey.